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Help & Guides

Stairworld Delivery/Returns information

Take delivery of your new timber staircase in as little as 7-10 working days*

72hr delivery service is available, please click here to visit our partner site.

Upon receipt of your order to Stairworld, one of our sales team will contact you to discuss delivery dates and times to best suit you.

**Lead Time**

Basic Specification for delivery within 7-10 days is as follows:

  • Treads – 22mm MR MDF
  • Risers – 9mm MDF
  • Strings – 32mm Furniture Grade Pine
  • Newels – 90mm x 90mm Furniture Grade Pine
  • Handrails – Furniture Grade Pine
  • Base Rails – Furniture Grade Pine
  • Spindles – 41mm x 41mm Stop Chamfered Or 41mm x 41mm Edwardian Turned

All other selections delivered within 10-15 days.

Oak staircase delivered within 6-8 weeks.

Tread type selections Cut Strings are delivered within 4 to 6 weeks.

If you have a query in regards to the delivery of your staircase then please email

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