Stairworld Delivery/Returns information


Take delivery of your new timber staircase in as little as 7-10 working days*

72hr delivery service is available, please click here to visit our partner site.

Upon receipt of your order to Stairworld, one of our sales team will contact you to discuss delivery dates to best suit you and our delivery routes.

Free Delivery Offer

Free Delivery to mainland UK on orders over £1500.


Collect – Free
Yorkshire – £15.00
Rest Of England – £65.00
Scotland/Wales/Devon/Cornwall – £100.00

**Lead Time**

Basic Specification for delivery within 7-10 days is as follows:

Treads – 22mm MDF
Risers – 9mm MDF
Strings – 32mm Pine
Newels – 90mm x 90mm Pine
Handrails – Softwood
Base Rails – Softwood
Spindles – 41mm x 41mm Stop Chamfered Or 41mm x 41mm Edwardian Turned

All other selections delivered within 10-15 days

Oak staircase delivered within 6-8 weeks.

Tread type selections Cut Strings are delivered within 4 to 6 weeks.

If you have a query in regards to the delivery of your staircase then please email