Privacy & Cookie Policy

At Stair World Ltd we recognise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.
We do not store credit/debit card details nor do we share customer details with any 3rd parties.

Stair World Ltd Privacy Commitment

Stair World Ltd website is owned and operated by Stair World Ltd. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. You may contact Stair World Ltd at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

Consent

Your use of Stair World’s website and any disclosure of personal information via the website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

Information about you

When a customer registers at Stair World Ltd we ask for information such as your name, e-mail address, postal address and contact details, then we keep a record of this information.

All this is necessary so we can recognise you as a registered customer, pass on the correct details with your order and ensure that you are happy with the service you receive.

If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us.

How we use your personal data

All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:

  1. Passing on your orders to your chosen artists, designers and makers so they can supply goods and services to you and for customer administration.
  2. Planning and managing Stair World’s business activities, including analysis of customers’ shopping habits, product and preferences.
  3. Technical administration of our website.
  4. Research.
  5. Providing you with information about the services we offer.
  6. Letting you know about offers and news from Stair World Ltd.
  7. Letting you know about offers, news and products on our site.
  8. To verify details of your payment method or credit card account.

Cookies

Cookies can’t read or interfere with other information saved on your hard drive.  Stair World Ltd website, (in common with most other shopping websites), will not work without cookies.

Information About Cookies

For useful information about cookies and how to disable them, please visit:
http://www.allaboutcookies.org

Further information

If you have questions about your personal data or our privacy policy, please contact us here

Changes to Privacy Policy

We reserve the right to change our Privacy Policy,

We will do all we can to ensure that these pages show the most up-to-date information at all times and may notify you of such changes by uploading the revised Privacy Policy on Stair World Ltd website.

Delivery and Returns Information

Rest of England
Spindles – 41mm x 41mm Stop Chamfered or 41mm x 41mm Edwardian Turned
All other selections delivered within 7-10 days.